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Haigh's Chocolates + Factory Tours

154 Greenhill Rd, Parkside SA 5063, Australia

Recommended by 41 people

Updated

Find Haigh's Chocolates + Factory Tours

154 Greenhill Rd, Parkside SA 5063, Australia

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611300424447
HoursMonday: 9:00 AM – 5:30 PM Tuesday: 9:00 AM – 5:30 PM Wednesday: 9:00 AM – 5:30 PM Thursday: 9:00 AM – 5:30 PM Friday: 9:00 AM – 5:30 PM Saturday: 9:00 AM – 5:00 PM Sunday: 10:00 AM – 4:00 PM

*Opening hours may differ during holidays.

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About Haigh's Chocolates + Factory Tours

Adelaide chocolate purists head straight to the original Parkside site for live confectionery making, generous tastings, and factory-exclusive finds. Bookings fill quickly for the free walkthroughs, where visitors peer through viewing glass as makers hand-roll truffles and temper couverture along the production line. Guides track more than a century of local sweet-making lore while passing around milk and dark pieces. No cameras allowed—just pure attention on the floor. Afterward, savvy locals head straight for the retail shelves to rummage through the factory seconds, scoring off-spec chocolate bars and bagged freckles at an unadvertised discount.

  • Free Factory Tours: Reserve ahead for complimentary guided or self-guided walkthroughs to observe artisan chocolate making and hear company history.
  • Generous Tastings: Knowledgeable guides hand out dark and milk chocolate samples during the walkthrough and around the retail counter.
  • Discounted Seconds: The on-site shop stocks cosmetically imperfect factory seconds alongside classic boxed collections at discounted prices.
RestaurantChocolateDessert

What's On at Haigh's Chocolates + Factory Tours

Upcoming events, special menus and other reasons to plan a visit.

No events or specials listed right now.

Why Visit Haigh's Chocolates & Factory Tours

Discover what sets the historic Parkside chocolate factory and visitor experience apart.

  • Insightful Factory Tours

    Complimentary guided and self-guided tours provide an engaging, informative walkthrough of the confectionery's history, operations, and techniques.

    She demonstrated a deep understanding of the company’s history, its daily operations, and the specific processes and activities carried out at the factory each day.

    MrChris007

  • Live Artisan Confectionery Demonstrations

    Visitors get an up-close perspective through viewing windows watching skilled confectioners craft and finish chocolates by hand.

    it was interesting to learn about chocolate production and see staff making chocolates by machine and by hand.

    S L Chong

  • Discounted Factory Seconds

    The on-site factory shop offers factory seconds—cosmetically irregular chocolates sold at discounted prices while retaining full flavor quality.

    Instead of being ripped off for a exclusive they've given you a more affordable option.

    Tom K

  • Generous Chocolate Tastings

    Generous complimentary samples are handed out throughout the tour and while exploring the factory store, helping shoppers discover new flavors.

    The shop is very well stocked and staff are super friendly - handing out ample samples!

    Christine S

  • Appreciation for Handmade Heritage

    Seeing the manual care and heritage processes in person builds a deep emotional affinity and renewed passion for the confectionery.

    after seeing the factory and learning how artisan the manufacturing is and seeing first hand the quality of their process ; like many on the tour we just became more enamoured by their products.

    Rodd F.

  • Thrill of Outlet Discoveries

    Tour guests and confectionery fans find immense joy and excitement in discovering bargains on their favourite confectionery treats.

    They also sell seconds (which if you love a bargain your gotta love it too) and there is literally something for everyone.

    kellie ladewig

Signature experiences and customer-favourite confectionery at the visitor centre

  • Guided Factory Tour

    I highly recommend this tour to anyone with an interest in chocolate - It offers an excellent blend of education, insight, and passion for the craft.

    MrChris007

  • Factory Seconds

    The "store exclusives" are factory seconds. Which is interesting and a good business model. Instead of being ripped off for a exclusive they've given you a more affordable option.

    Tom K

  • Self-Guided Tour

    If you've got young kids the self-guided is the way to go as you can just leave when you're done.

    Christine S

  • Chocolate Cashews

    The best chocolate cashews in the world i buy 1 pack of them with another pack of other verities to find a second best but keep going back to the chocolate cashews so yummy!!!

    Adam Lear

Beyond the menu

Thoughtful perks and behind-the-scenes moments at the Parkside visitor centre

  • Tour Welcome and Departure Tastings

    Visitors on the factory viewing tour receive complimentary dark and milk chocolate tastings at both the start and end of their session.

  • Live Viewing of Hand-Crafted Confections

    Guides provide live viewings of artisanal handwork through factory windows, including hand-rolling truffles and spinning chocolate bilbies.

  • Floor Hospitality and Browsing Samples

    Staff actively greet shoppers on the retail floor with chocolate tastings to sample while browsing gift assortments and seasonal items.

  • Factory Seconds Outlet Selection

    Visitors can purchase factory seconds—cosmetically irregular chocolates offered at discounted outlet prices exclusive to the factory shop.

Before you head over

Practical guidance for booking factory tours, visitor policies, and finding store discounts.

  • Book Your Tour in Advance

    Factory tours fill up quickly even midweek, so advance booking by phone or online is essential to secure a spot.

  • Observe Photography Restrictions

    Photography is strictly prohibited inside the factory viewing area, so focus on the guide's presentation and hands-on observations.

  • Check the Seconds Section for Discounts

    Head to the factory seconds section in the visitor store to purchase cosmetically imperfect chocolates at discounted outlet prices.

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